18 June 2007

Clientcopia

Clientcopia is a collection of stupid-client stories. You don't have to be a services organization to laugh at these. Anyone who deals with other human beings will find these horrifyingly funny.

Stupid Client Quote #5403

We recently began invoicing via e-mail (beats the cost of postage, faster and, face it - we're a web company so why would we not?).

Customer: I got this invoice in my email...

Us: Okay

Customer: Well I need a printed version for accounting to pay it.

Us: Okay - if you use the print function in your email to print out that invoice you'll have a copy to give to the accounting department.

Customer: But I need a printed version, not email...

Us: We are no longer sending out "print" invoices, just via email. Do you have a printer attached to the computer that you receive email on?

Customer: Yes

Us: Do you know how to print off the email?

Customer: Yes

Us: Then I suggest you just print the email for accounting.

Customer: But we need a print version...

*sigh* I gave up and printed the email and put in the mail to them, miraculously a payment arrived on schedule.

3 comments:

~moe~ said...

UGH! how insane is that? Not the invoicing - I'm all for that...but needing a printed copy? hello!

Eclectchick said...

Classic.

At work, our #1 urge-to-kill question is "Do you know how long _________ will be on the phone?"

Sophzilla said...

I hope I never end up in the hall of shame. I can be pretty thick some days. But I'd never make this mistake!